We're Here to Help
Have a question or need assistance? Our team is ready to help with anything from orders and sizing to general inquiries.
📩 Email: tan20sang11@gmail.com
You can also reach out to us on social media for quick updates and support.
We aim to respond within 24 hours. Looking forward to assisting you!
Need Quick Help?
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options. All transactions are safe and encrypted.
Do you offer international shipping?
Yes! We ship worldwide. Shipping times and costs vary depending on your location.
Check our [luxhola.com/policies/shipping-policy] for more details.
How can I change or cancel my order?
If you need to modify or cancel your order, please contact us within 24 hours of purchase. Once your order is processed, we may not be able to make changes.
What is your return/exchange policy?
We accept returns and exchanges within 7 days of delivery. Items must be unworn, unwashed, and in their original packaging. Visit our page for more details.
http://luxhola.com/policies/refund-policy
Support Hours
Our team is available to assist you during the following hours:
🕒 Monday – Friday: 9:00 AM – 6:00 PM (UTC)
🚀 We aim to respond within 24 hours on business days.
If you reach out outside of our support hours, we’ll get back to you as soon as possible the next business day!